Effective Date: 18th of April 2026
Welcome to 10X Creative (Pvt) Ltd (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Company name
- Any other information you provide via forms or communication
b) Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the website
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Respond to inquiries and customer support requests
- Improve our website and services
- Run marketing and advertising campaigns
- Send updates, promotional content, or newsletters (only if you opt-in)
- Analyze website performance and user behavior
3. Sharing of Information
We do not sell your personal information. However, we may share your data with:
- Trusted third-party service providers (e.g., advertising platforms, analytics tools, CRM systems)
- Legal authorities when required by law
- Business partners only when necessary to deliver services
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.
You can choose to disable cookies through your browser settings, but this may affect website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us at the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. International Data Transfers
As we work with clients globally, your information may be transferred and processed outside your country of residence.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
10X Creative (Pvt) Ltd
Email: [email protected]
Phone: +94 76 371 1125 | +94 77 917 7868
Address: 134 1/1, Philip Gunawardena Mawatha, Colombo 00400, Sri Lanka